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Signal Financial FCU catches elder fraud with AI voice printing | 5/28
Plus: Red Rocks' AI voice assistant hits 78% solve rate in 6 months, Capital CU's marketing team saved hundreds of hours, and more!
May 28
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Credit Union AI Guy
3
How Suncoast Credit Union cut fraud 35% while growing membership | 5/21
Plus: Wescom lifts first contact resolution 34%, ChatGPT now connects to 12,000 FIs, and more!
May 21
•
Credit Union AI Guy
13
OnPath FCU cuts abandoned calls 74% after chaotic merger | 5/14
Plus: How CU marketing teams cut approval times by 90%, ELGA Credit Union mines member data for smarter auto loans, and more!
May 14
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Credit Union AI Guy
9
How ESFCU is rolling out in-house agentic AI | 5/7
Plus: CUSO compresses core conversion analysis to minutes, BECU says AI-powered attacks now hit tens of millions per day, and more!
May 7
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Credit Union AI Guy
13
April 2026
GreenState CU scores 13-minute calls in 30 seconds with AI | 4/30
Plus: Navy Federal is layering AI into its digital interface, 4Front CU uncovers hidden training problem, and more!
Apr 30
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Credit Union AI Guy
10
How Heartland CU made 5 specialists available across 13 branches at once | 4/23
Plus: Together CU's AI handles 66% of calls, Clearview FCU embeds AI into everyday workflows, and more!
Apr 23
•
Credit Union AI Guy
6
Navigant processes 140 credit card apps in 86 minutes on day 1 of new program | 4/16
Plus: AI is a top priority of members who left a CU, CPM FCU cuts agent calls 20%, and more!
Apr 16
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Credit Union AI Guy
10
How ELGA CU drove $5.7M in auto loans with AI targeting in 30 days | 4/9
Plus: 2026 AI Talent Shift Survey reveals where CUs stand, Texas Tech FCU cuts response times 50%, and more!
Apr 9
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Credit Union AI Guy
7
How Mid Oregon automates 70% of loan decisions | 4/2
Plus: Go on offense to win Gen Z, Lake Trust tackles internal AI fear, and more!
Apr 2
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Credit Union AI Guy
11
March 2026
Statewide FCU put AI in every employee's hands | 3/26
Plus: Bay Federal CU unified member data for AI growth, the PenAir CIO’s strict vendor risk framework, and more!
Mar 26
•
Credit Union AI Guy
7
Credit Union of America cut agent turnover from 90% to 24% | 3/19
Plus: First Heritage fixes scattered knowledge, APL took the chaos out of a core conversion, and more!
Mar 19
•
Credit Union AI Guy
12
Texans CU uses Copilot to scale rapidly across Texas | 3/12
Plus: OceanAir FCU uses integrations to compete with larger institutions, how to escape a legacy code crisis, and more!
Mar 12
•
Credit Union AI Guy
10
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